Who are we?
MFM UK Primary Opportunities is a fund managed by Marlborough Fund Managers Ltd (MFM). R.C. Brown Investment Management plc (RCBIM) are a firm of discretionary investment managers, based in Bristol, who are the appointed fund manager by MFM.
What Products Do We Offer?
We will identify investment opportunities and manage the fund in line with the prospectus.
Are we regulated?
Yes. Both MFM and RCBIM are authorised and regulated by the Financial Conduct Authority (FCA) the independent watchdog that regulates the financial services industry. Investors are also covered by the Financial Ombudsman Service (FOS) and the Financial Services Compensation Scheme (FSCS). Further details are available on request.
We aim to act fairly and impartially at all times and to communicate with you in a jargon-free, easy to understand manner. We aim to provide you with a top quality service and to treat you fairly in all matters. We work in your best interests at all times.
What will you have to pay for our services?
The costs/charges incurred through investing in the fund are set out in the prospectus and will be deducted from the fund.
What happens if you are dissatisfied with us?
Hopefully, this won’t be the case, but should you be dissatisfied with the service provided, you should firstly register a formal complaint with us, by either writing to the Compliance Officer at the company address or by ringing us and speaking with the Compliance Officer or a Director. We will then provide you with details of the complaint investigation process and investigate your complaint thoroughly. Finally, we will write to you to explain our findings.
If you are dissatisfied with the way that we have dealt with your complaint or with our findings, you may refer the matter to the FOS, an independent arbitrator.
Should you be entitled to compensation and we are unable to pay the compensation due, you may be entitled to a payment from the FSCS. Broadly speaking, investments are covered up to a maximum limit of £50,000.
Please note that if you are not an individual, you may not have a right to refer your case to FOS and FSCS. Again, the rules are complicated and depend on factors such as your turnover, the number of employees you have and the value of your business. If in doubt, you should seek more information from us, the FOS or the FSCS.
Please click here for the link to the documents page which includes the prospectus and key investor information.
Neither MFM nor RCBIM provide tax advice for investors in the fund. More details about the tax treatment of investments are provided in the prospectus and investors are encouraged to seek advice as appropriate.